Disclaimer & Refund Policy
Disclaimer:
Rudraksha wearing is a matter of faith and belief. All information provided on this website is based on scriptures, published books, and individual experiences. Rudramm guarantees the quality and authenticity of the beads, but not the results or effects. The wearer’s discretion is advised.
Our Commitment
Rudramm is a customer-centric organization. We take pride in providing high-quality, genuine Rudraksha beads. Every product goes through careful quality checks to ensure premium standards and maintain complete customer satisfaction.
Returns & Refunds
If, for any reason, you are not satisfied with the product, you may inform us within 7 days from the date of receipt to initiate a return and request a refund.
To initiate a return, please report the issue by emailing us at:
📧 kasireddy.narendra@gmail.com
Eligibility for Refund or Exchange
A refund or exchange will be provided in the following cases:
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Product quality or authenticity concerns
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Product damaged during shipping
The following conditions must be met:
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You must inform us in detail about the reason for return or exchange before initiating the process.
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Once your return or refund request is acknowledged, you may send the product back as per the instructions provided by our customer care team.
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Refunds will be processed within 5–7 working days after receiving the complete returned package.
Return Shipping
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Please email us before sending the product back.
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We strongly recommend using a reliable courier service with a tracking number.
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Return shipping charges will be borne by the customer.
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Rudramm is not responsible for lost or damaged return shipments.
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Lost or damaged packages during return transit will not be refunded.